Any type of needs, expectations and rights of our patients are taken into account every step of the way throughout the course of their care,
We work in accordance with laws, regulations and principles of professional ethics and pay serious attention to our patients’ rights to their privacy,
Our medical and administrative systems are constantly measured and evaluated in order to improve the hospital’s systems and increase patient satisfaction and care.
Instead of creating a volume-based system that we have created with our human resources in order to offer the best level of quality service to our patients based on value system.
The primary objective of the Koç University Hospital is to give a full range of healthcare services designed to improve our patients’ conditions. Our hospital offers healthcare at the highest possible standards under the legislation and guidelines set forth in the World Declaration of Patient Rights.
Koç University Hospital is the research and training hospital and patient rights is our priority. It serves to provide the patients and their close ones a ground where they can share their concerns, demands and appreciation with our Koç University Hospital Patients Rights Psychologists to ensure that they are heard and understood.
Each complaint related to patient management is evaluated at the Chief Medical Officer’s level in order to bring a more comprehensive and competent statement to any complaint.